Our hearts go out to all in Japan and we continue to think of those in Hawaii. The Red Cross is on stand-by and are ready to be of assistance if needed.
At this time the Red Cross is unable to accept inquiries to contact or locate family and friends in Japan. However, there are several resources available as follows:
- Inquiries concerning U.S. citizens living or traveling in Japan should be referred to the U.S. Department of State, Office of Overseas Citizens Services at 1-888-407-4747 or 202-647-5225
- For inquiries about relatives living in Japan who are not U.S. citizens, continue to call your family members or other family members who live in the region. Even though the communication networks are overloaded right now, the situation may change and access to mobile networks and the internet may improve.
- The Google Person Finder site is available
- If you have the mobile phone number of your family member in the affected areas, you may utilize the following services to check whether they have registered their messages on this services. The services are available in English and Japanese.
***Please note that when you enter the mobile phone number for search on the webpage, you should remove the country code 0081 and add 0 at the beginning. For example, if you dial the number internationally as follows, 0081-90-8877-6655, enter it into the website as: 090-8877-6655.